WhatsApp us on: +971 56 999 4901
WhatsApp us on: +971 56 999 4901

Frequently Asked Questions

Is it possible to arrange hotel pickups?

Yes, hotel pickup and drop off can usually be added to a tour or safari if it is not already included. Hotel pickups in Sharjah, Ajman, Fujairah, Ras Al Khaimah and Abu Dhabi can also be arranged. Please ask us for more information.

I see that the sightseeing tours are available in a range of languages, what languages do the tour guides speak?

Tours are available in English, German, Italian, French, Spanish, Portuguese, Japanese, Mandarin and Russian. Language speaking guides may be requested for private tours in a selection of other languages, please ask us for more information.

Are vegetarian meal options available?

Yes, we offer vegetarian meal options; please request this at the time of booking.

I would like to skip the desert dune drive before the desert dinner safari, is this possible?

If you have any health issues, back/neck/heart problems, are an expectant mother, suffer from motion sickness, or prefer to skip the desert dune drive, it is possible. Please ask us at the time of booking.

I love the idea of a desert dinner safari – is it possible to arrange a private dinner?

The Private Dune Dinner Safari is available and a private car can be requested. This is a wonderful option for a special occasion or exclusive experience.

Is it possible to add extras to the Private Dune Dinner Safari?

It is possible to arrange a belly-dancer, henna hand-painting, an oud player, sparkling wine or sparkling date juice or a celebratory cake.

Can you provide a birthday cake?

Yes, on the Sundowner Dune Dinner Safari and Private Desert Dinner a birthday cake can be organised for an additional fee.

Is it possible to combine tours or safaris?

It is definitely possible to combine tours and safaris. Why not try a full sand-boarding safari before the Sundowner Desert Dune Dinner; or enjoy a Dhow Dinner Cruise after a city tour?

What changes to the tours and safaris can be expected during Ramadan?

During the month of Ramadan live entertainment and live music is excluded. Alcoholic beverages are served after sunset.

What is the dress code for the Sheikh Zayed Grand Mosque?

A detailed dress code is outlined in the Important Information section of each tour that visits the Sheikh Zayed Grand Mosque. Please also visit http://www.szgmc.ae/en/plan-your-visit for more information.

What is suitable, modest dress on the tours and safaris?

Modest dress is recommended on many tours and safaris. Comfortable, loose clothing, a hat, sunglasses and walking shoes are recommended. Ladies should ensure that knees and shoulders are covered; and that no transparent clothing, cami-style tops or short skirts or shorts are worn. Gents should wear tailored, long shorts or trousers and a casual shirt or polo-style shirt. T-shirts with logos or slogans may not be suitable.
In the winter months, from November to March, bring a light sweater, as it does get cool in the desert at night.

What is the charge for an infant 0-2 years?

There is no charge for infants 0-2 years on the tours and safaris. Pricing at attractions varies; please refer to each attraction for more information.

Do you offer child seats and booster seats in the desert safari four-wheel drive vehicles?

We do not provide any car seats for children on the sharing coach tours. Child seats and booster seats are required for children. Child seats are available and required by law for children 0-4 years and require that a private car is booked to fit the seat. Booster seats are required by law for children 5 years and recommended for smaller 6-7 year old children. Booster seats can be added to a shared car.

Ticket price to some attractions is based on height, why is this?

For safety reasons, the rides at some of the parks have a minimum height requirement. Ticket price is therefore based on this height requirement. Many other rides are suitable for younger children in most of the parks.

The tour did not visit the museum/souk/mosque as it was closed. Is it possible to get a refund?

No, Arabian Adventures is entitled to cancel, alter or omit any part of any activity for which a booking has been made with or without any notice.

Can wheelchair guests join a coach tour?

Yes, provided the guest can enter/exit the coach by him/herself. If not, a private tour needs to be booked. The guest must be accompanied by another person who can assist him/her and push the wheelchair.

Can wheelchair guests go on a Sundowner Dune Dinner Safari?

Yes, a wheelchair guest can go to the campsite to enjoy the barbecue dinner and belly dancing show. A private car must be booked and the guest must be accompanied by another adult who can assist him/her.

In case of bad weather, will a safari be cancelled?

Yes, we will monitor the weather conditions in the desert and if a safari has to be cancelled, we will inform you.