Guidelines

Bookings and purchase

  • To book any of our tours and safaris please book online, call us on +971 4 303 4888 or or visit any of our hotel representatives.
  • Arabian Adventures' hotel representatives are based in Al Qasr, Anantara The Palm Resort & Spa, Atlantis The Palm, Emirates Holidays Travel Store, Fairmont The Palm, Grand Hyatt Dubai, Hilton Dubai Jumeirah Resort, Hyatt Regency Dubai, JA Jebel Ali Beach Hotel, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Zabeel Saray, Mina A'Salam, One&Only Royal Mirage Dubai, Oasis Beach Tower, Premier Inn Dubai International Airport and the Warwick Hotel.
  • Purchase of any of our products or services is subject to our Conditions of Contract.
  • You may be asked to sign an indemnity form upon purchasing certain tours and safaris.

Inclusions and omissions

  • Meals and soft drinks are included in our safaris, unless stated otherwise. Please refer to the tour description for details.
  • Whenever children can avail of discounted rates, it is mentioned in the tour description. This normally applies to children between the ages of 2 and 12 years, unless stated otherwise.
  • Pick-up and drop-off for all tours and safaris are from hotels in Dubai, Sharjah, Ajman and Fujairah, except where specified. Please check with your Arabian Adventures representative for details of pick-up and drop-off from hotels located in other emirates.

Safari vehicles

  • Our safari vehicles are long wheelbase 4x4 cars that are fitted with safety belts and air-conditioning, and are licensed to carry up to 6 passengers, excluding the driver. By law, all passengers must wear seat belts while the vehicle is in motion.
  • Many of our vehicles are equipped with telephones to provide a constant link with other vehicles in the party as well as with the safari base.
  • Seating on our tours and safaris is not pre-allocated. During safaris, seating for passengers within one 4x4 vehicle will be rotated.
  • We recommend that all passengers read our Safety Card kept safe by the driver/guide in the vehicle before proceeding on safari tours.

Eligibility for tours

  • Our safaris involve off-road driving through rugged country - which adds greatly to the excitement and uniqueness of the tours. However, because of its adventurous nature and the rough terrain covered, you should not participate if your health or any pre-existing medical conditions (including heart ailments or back problems) may be adversely affected.
  • For the same reason, we do not accept expectant mothers; passengers with heart, neck and back problems. Please refer to the tour description for details.

Civic duties

  • Photography of some government buildings, all military institutions and installations, and all oil and gas refineries is strictly prohibited.
  • Littering is a punishable offence and offenders may face penalties in the form of fines.
  • Please refrain from smoking inside public areas.

Cultural obligations

  • Always ask permission before taking pictures of Emiratis.
  • Avoid taking photographs of ladies dressed in traditional attire.
  • As a mark of respect for local customs, please avoid public displays of affection.

Changes and cancellations

  • Schedules, prices, routings and information published here are correct at this time, but are subject to variation without notice.
  • Our operating schedules and the routes of some of our tours and safaris may change during the holy month of Ramadan, and during the summer months.
  • We reserve the right to cancel any tour or alter any part of the tour at our discretion without prior notification.

Special arrangements

  • All our tours, safaris and activities can be booked by request, on an exclusive or private basis.

Next Steps

Customer Support Contact

Tel: +971 4 303 4888
Fax: +971 4 343 9977
Email: tours@arabian-adventures.com

Emirates Holidays Building,
Sheikh Zayed Road P.O Box 7631 Dubai,
United Arab Emirates

Timezone: GMT +4
Contact Centre Hours: 24-hours; Daily

Email address routing for the different queries:
Booking: tours@arabian-adventures.com
Business: AA-BD@emirates.com
Press: AA-BD@emirates.com
General: tours@arabian-adventures.com